Every Internet order you place with us will be charged a sales tax of 8%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.
Welcome to Emil J. Nagengast Florist! Serving Albany since 1910, five generations of the Nagengast
Family have brought the Capital Region the best in fresh flowers, silk arrangements,
wedding flowers, fruit and gourmet baskets, tropical flowers, flowering plants,
custom funeral work and unique gifts. Voted Best Florist by Capital Region Living
and Metroland Magazine. Please visit us in our Albany or Guilderland shop or order
Ontario and Benson Streets, Albany, NY
Stuyvesant Plaza, Guilderland, NY
(518) 434-1125 (in Albany)
(800) 434-1125 (Toll Free)
We assure same day delivery for orders taken before
12:00 noon E.S.T.
Within Albany a delivery fee of $7.00 will be added to each order, for each address.
(For deliveries outside our local area this fee may vary.) U.S. orders must be recieved
before 12:00 noon in the recipient's time zone to assure same day delivery. Orders
received after 12:00 noon in the recipient's time will be delivered the following
We will be happy to accept your international orders if you call our shop directly.
Occasionally, substitutions may be necessary
to create your bouquet due to the availability of certain flowers in various parts
of the country. Care is taken to maintain the style, theme and color scheme of the
arrangement, using flowers of equal value. Additionally, the substitution of certain
keepsake items may be necessary due to increased demand, especially during major
holidays. In single-flower arrangements, such as an all rose bouquet, or orchids,
we will make every attempt to match the flower type, but may substitute with another